France Travail (anciennement Pôle emploi)
Convocation écrite
The heading is the term used on the official page, not a quotation from the letter itself.
What it is
A written invitation from France Travail to a meeting, interview or information session.
What the rules provide
The rules provide that written invitations from France Travail are answered. Missing an appointment without a legitimate reason is one of the grounds for removal from the jobseekers' list.
Deadline
The date and time are in the letter itself.
Usual steps
- Note the date and place of the meeting from the letter.
- The rules give as legitimate reasons for absence, for example: starting a job, illness, an employer meeting, starting training, an unforeseen travel problem.
- The law does not provide for invitations by phone: the written one is what counts.
Where
France Travail; rules — service-public.fr, F1638 (page checked 13.06.2025; no newer official page found — searched 16.10.2026).
How to tell it is genuine
Check your account, not the email: type francetravail.fr yourself and log in. Neither the sender's address, nor a logo, nor a link in the email proves anything.
Source: service-public.fr — F1638 (2025-06-13) — checked 2026-10-16